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INTRODUCTION TO CHANGE MANAGEMENT
The only constant thing in the world we are living in today is change. Change is inevitable and for survival we have to cope with it. Any new way of doing things generates some resistance by the people affected. The 21st century is dominated by technological improvements and these technologies can generate fear and resistance by employees. Change is an alteration in people, structure and technology. It is an alteration in the way things are done for improved organisational performance. This unit will define change management, explain the need of change, forces of change, nature of change and types of change.
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Theories that have Influenced Change Management thinking

The distinction between episodic and continuous change helps clarify thinking about an organisation’s future development and evolution in relation to its long-term goals. Few organisations are in a position to decide unilaterally that they will adopt an exclusively continuous change approach. They can, however, capitalise upon many of the principles of continuous change by engendering the flexibility to accommodate and experiment with everyday contingencies, breakdowns, exceptions, opportunities and unintended consequences that punctuate organisational life (Orlikowski, 1996).

Using these characteristics proposed changes can be placed along two scales: radical – incremental and core – peripheral (Pennington 2003) Plotting the character of a proposed change along these scales can provide a sense of how difficult the introduction of any particular initiative might be and how much disturbance to the status quo it might generate. Radical changes to an institution’s or department’s core business will normally generate high levels of disturbance; incremental changes to peripheral activities are often considered to be unexceptional and can be accommodated as a matter of course, especially if the group involved has a successful past record of continuous improvement.

Unit 1-5 Managing Change and Innovation.docx
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